Financial hardship arrangements are available for residential ratepayers in accordance with Council’s Rates Concession Policy FIN17. 

Assistance available includes:

  • Support for owner occupied and rental residential property owners.
  • Waiving interest and ceasing recovery action when a ratepayer enters into and maintains a payment arrangement.
  • In the instance a payment arrangement is not possible, the ability to apply for a 3-month deferral.

Apply for Financial Hardship Residential