Covid-19 health and safety precautions are adhered to within all Council facilities. READ MORE

Customer Experience

Customer Experience Locations
City of Palmerston residents are now able to make payments for Rate Notices, Dog Registrations and Infringements at Civic Plaza and Palmerston Library.

Civic Plaza is open Monday to Friday: 8.00am-5.00pm
Palmerston Library is open Monday to Thursday: 9am-6pm, Friday: 10am-8pm, Saturday: 10am-1pm  and Sunday: 1pm-4pm

Civic Plaza and Palmerston Library are closed on Public Holidays.

Our Mission
Improving the safety of all our citizens.
Maintaining our own identity.
Providing services, facilities and amenities to support the community’s needs.
Developing and maintaining our reputation for being clean and green.

We will achieve this through:
Delivering to our community high-quality, value-for-money services that meet their diverse needs. 

Our Values
Commitment and Accountability
Sustainability and Self-Sufficiency
Quality Resources
A Culture of Continuous Improvement

View the Customer Service Charter

We Value Your Feedback
If you have any suggestions for ways we can improve our level of service to the community please contact us via the following methods:
p: (08) 8935 9922
In-person: Civic Plaza, 1 Chung Wah Terrace, Palmerston 
Mail: PO BOX 1, Palmerston NT 0831