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City of Palmerston Waste Collection Survey Ques...
Which suburb do you live in, or pay rates for?
- Select -
Archer
Bakewell
Bellamack
Driver
Durack
Farrar
Gray
Gunn
Johnston
Marlow Lagoon
Mitchell
Moulden
Palmerston City
Pinelands
Rosebery
Woodroffe
Zuccoli
Yarrawonga
Do you pay Council rates in Palmerston?
Yes
No
Unsure
Which type of waste collection service do you receive at your property?
Kerbside service to individual house or unit (your property has its own bins from the kerb)
Shared waste service from a multi-unit complex (your property is part of a complex of 4 or more units sharing bins)
Non-collection
Unsure
How many people live at your property?
1
2
3
4
5+
How many adults live at the property
How many kids live at the property, if any?
Over the past year, on a scale of 1-5 how satisfied were you with the waste collection service at your property?
1 being the least, 5 being the most
Over the past year on bin day, how full is your general waste bin on average? (select the option that best suits)
25%
50%
75%
100%
over 100%
Over the past year on bin day, how full is your recycling bin on average? (select the option that best suits)
25%
50%
75%
100%
over 100%
If you receive a kerbside waste collection service, how often do you usually place your bin out?
Twice per week, every week
Twice per week, most weeks
Once per week, every week
Once per week, most weeks
I don't have a kerbside collection
Over the past year how would you describe the level of waste collection service at your property?
The waste collection service isn’t enough at my property
The waste collection service is appropriate at my property
The waste collection service overservices my property
How important is reducing, reusing or recycling your waste within your home?
- Select -
Very important
Important
Neutral
Unimportant
Very unimportant
Which of the following activities do you do in your household? (please select all options that apply to you)
Sort your waste into general waste and recyclable items
Take excess, large or hazardous items to the Archer Waste Management Facility
Sell items you no longer want, use or need
Repair items rather than throwing them out
Compost food waste
Use the container deposit scheme to recycle cans and some containers
Use products like reusable containers, water bottles and coffee cups regularly
Donate items like clothing, home furniture and white goods to charity
Dispose of e-waste at designated collection points
Other (please specify)
Enter other…
Which aspects of your waste collection service matter most to you? Drag and order them from most important at the top to least important at the bottom.
Weight
Frequency of general rubbish collections (twice a week for houses, 4 times a week for multi dwellings)
Weight for Frequency of general rubbish collections (twice a week for houses, 4 times a week for multi dwellings)
-9
-8
-7
-6
-5
-4
-3
-2
-1
0
1
2
3
4
5
6
7
8
9
Frequency of recycling collection (fortnightly for houses, weekly for multi dwellings)
Weight for Frequency of recycling collection (fortnightly for houses, weekly for multi dwellings)
-9
-8
-7
-6
-5
-4
-3
-2
-1
0
1
2
3
4
5
6
7
8
9
General waste bin size
Weight for General waste bin size
-9
-8
-7
-6
-5
-4
-3
-2
-1
0
1
2
3
4
5
6
7
8
9
Recycling waste bin size
Weight for Recycling waste bin size
-9
-8
-7
-6
-5
-4
-3
-2
-1
0
1
2
3
4
5
6
7
8
9
Collection reliability
Weight for Collection reliability
-9
-8
-7
-6
-5
-4
-3
-2
-1
0
1
2
3
4
5
6
7
8
9
Completeness and cleanliness of collection
Weight for Completeness and cleanliness of collection
-9
-8
-7
-6
-5
-4
-3
-2
-1
0
1
2
3
4
5
6
7
8
9
Handling of bins during and after collection
Weight for Handling of bins during and after collection
-9
-8
-7
-6
-5
-4
-3
-2
-1
0
1
2
3
4
5
6
7
8
9
Ease of service to households
Weight for Ease of service to households
-9
-8
-7
-6
-5
-4
-3
-2
-1
0
1
2
3
4
5
6
7
8
9
Cost of service to ratepayers
Weight for Cost of service to ratepayers
-9
-8
-7
-6
-5
-4
-3
-2
-1
0
1
2
3
4
5
6
7
8
9
What parts of the waste collection service would you be open to changing?
Frequency of general rubbish collections
Frequency of recycling collections
General waste bin size
Recycling bin size
Collection reliability
Completeness and cleanliness of collection
Handling of bins during and after collection
Cost of collection as part of my rates
All of the above
None of the above
(you can select multiple options)
Thinking about the service you’ve received over the past 12 months, what could we change to improve the waste collection service at your property?
Have you used any of the following of our services or initiatives:
Archer Waste Management Facility
Archer Waste Management Facility - Green waste
Archer Waste Management Facility - Cardboard compactor
Paid additional bin services (larger bin or additional bins)
Missed bins service request
Home composting rebate
Annual Pre-Cyclone Clean Up
Battery and mobile phone recycling drop off points
Do you have any suggestions on how we can assist in making our community more environmentally sustainable?
Leave your details if you’d like to be contacted and go into the draw to win a $300 waste reduction prize pack
Please supply your information to go in the draw to win a waste reduction prize pack valued at $200!
Name
Email
Phone
Your Services
Fees and charges
Forms and Permits - find a form A-Z
Waste management
Recycling
Recycling guide
Archer Waste Management Facility
Pets and animals
Pet registration and licencing
Reporting nuisance dogs and attacks
Council pound
Animal Management By-Laws
Cat trap hire
Other animals and pets
Rates
Payment methods
Calculate my rates
Frequently asked questions
Pay online
Reporting issues
Graffiti management
Hire a venue or equipment
Emergency dashboard
Abandoned vehicles
Your property
Maintaining your property and verge
Free Tree program
Driveway assistance program
Download our app
Your Community
Arts and culture
Artist news and opportunities
Grant resources for artists
Community Networks
Palmerston Safe Communities Network
Palmerston Child and Youth Network
Palmerston's Seniors Network
Community Programs
Art Jam
Hooked On Palmerston
2025 winners
Citizenship ceremonies
Community safety
Developing your city
Environment
Home composting rebate
Our renewable energy tally
Nature reserves and waterways
Cyclone and storms
Pre-cyclone clean up
Events and activities
Library
Library eresources
Library programs
Library services
Join the library
Living in Palmerston
Parking in Palmerston
Major Projects
Driver Community Centre
FiberSense technology
Zuccoli Community Hub
Completed Projects
Archer Waste Management Facility (AWMF) Upgrade
Where We Live Matters
SWELL Construction
Hobart Park Ninja Obstacle Park
Municipal Boundary Review
Gray Community Hall Redevelopment
Marlow Lagoon Dog Park Improvements
Gulwa Recording Studio
Smart Cities
Making the Switch
Liveable Cities
It's Always Brighter!
Electronic Speed Limit Signs
Major Programs
New Pathways Program
Street Lighting Program
Road Reseal Program
Park Infrastructure Renewals
Road Reconstruction Program
News
Palmerston Youth Festival
Palmerston Youth Festival Mural Comp
Places and spaces
Works and upgrades
Something delicious on the way....
Roads, paths and lights
Current works and closures
Tree maintenance
Prescribed burns
Our Newsletter
Your Opportunities
Invest Palmerston
Community Funding Program
Tenders
Current opportunities
Awarded opportunities
Careers
Expressions of Interest
Community Engagement
Closed consultations
Promote your cause
Pop up dining
Palmerston Australia Day Awards
Your Council
Elected Members
Past Councils
Council Meetings
Local Elections
City of Palmerston organisation
Accessing information
Policies/By-laws
Privacy policy
Publications
Committees
Administrative Review Committee
Palmerston Community Safety and Wellness Advisory Committee
Palmerston Vibrant Economy Advisory Committee
Reconciliation Action Plan Working Group
Risk Management and Audit Committee
Chief Executive Officer Performance Appraisal Committee
Registers
Open Data Hub
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